Information We Collect

1. Personal Information: When you register for RETM services, we collect personal information including your name, email address, phone number, business information, and property details. This information is provided voluntarily when creating your account and managing your properties.
2. Technical Information: We automatically collect certain technical information when you use our platform, including your IP address, browser type, device information, operating system, and usage patterns to improve our services and ensure platform security.

How We Use Your Information

• Service Provision: We use your information to provide property management services, process transactions, communicate with you about your account, and deliver the features and functionality of our platform.
• Platform Improvement: Your information helps us analyze usage patterns, improve our services, develop new features, and provide personalized experiences tailored to your property management needs.
• Communication: We use your contact information to send important updates about your account, service announcements, security alerts, and respond to your inquiries and support requests.
• Legal Compliance: We may use or disclose your information when required by law, to protect our rights, prevent fraud, ensure platform security, or comply with legal processes and regulatory requirements.
• Information Security
• Data Protection: We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information from unauthorized access, disclosure, or misuse.
• Access Controls: Access to your personal information is restricted to authorized personnel who need it to provide services. All employees and contractors are bound by confidentiality agreements and trained on data protection practices.
• Security Monitoring: Our platform is continuously monitored for security threats, vulnerabilities, and suspicious activities. We regularly update our security measures and conduct penetration testing to maintain the highest level of protection.
• Data Retention: We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data subject to legal and operational requirements.

Your Rights and Choices: You have the right to access, update, correct, or delete your personal information. You can also opt-out of certain communications and control how your information is used. For any privacy-related requests or concerns, please contact us.

Policy Updates: We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes through email or platform notifications. Continued use of our platform after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.